About Us- Departments
Administration is responsible for managerial, budgetary, and
administrative oversight of all division operations; physical plant
issues, operations, and maintenance; project management; procurement; human resources
activities; communications and public information; accounts payable;
postal center operations; and courier services.
Customer Services is responsible for member
consultations (in person, by telephone, on-line via the Internet, or by
videoconferencing) in all phases of retirement operations; briefing governing bodies of prospective new employers
on member benefits and new employer liability regarding potential costs
associated with joining the Retirement Systems; training employers in all
aspects of the Retirement Systems' member benefits, reporting procedures,
and the Internet-accessed employer information system; meeting with employees as
requested to present benefit overviews and pre-retirement education
programs; and coordinating and conducting retirement seminars designed to
better prepare members whose retirement is imminent.
Financial Employer Services is responsible for determining the average final compensation to be used in
calculating a member’s annuity benefit at retirement; collecting and
allocating member and employer contributions; maintaining membership
enrollment and beneficiary information; and administering the State
Optional Retirement Program.
Payroll, Financial, and Actuarial
Reporting is responsible for maintaining comprehensive financial
accounting systems, including actuary, investments and disbursements of
benefit payments; preparation of annual financial reports; financial data
and tax reporting; and disbursing monthly payments to annuitants,
refunds to terminated members, and death benefit payments to eligible
members.
Information Technology is responsible for the design,
implementation, and control of all automated applications within the
Systems; and the maintenance of complete historical records of each member
via digital imaging.
Customer Claims
is responsible for the processing of customer claims relating to
annuities, refunds, or death claims; the computation of the
cost for purchases of prior service for all members of the Retirement
Systems; and the auditing of service credit for our membership.
Internal Audit is responsible for providing an
independent appraisal function to examine and evaluate processes and
policies, and for providing assurance to management regarding the internal
control structure of the division.
Legal is responsible for representing the South Carolina
Retirement Systems in matters before circuit and appellate courts and
administrative bodies, and for providing program support to the management
of the South Carolina Retirement Systems.
