Our Departments
Administration
This unit is responsible for managerial, budgetary, and administrative oversight of all division operations; physical plant issues, operations, and maintenance; procurement; human resources activities; communications and creative services; research; accounts payable; postal center operations; and courier services.
Customer Services
This unit is responsible for member consultations (in person, by telephone, on-line via the Internet, or by videoconferencing) in all phases of retirement operations; briefing governing bodies of prospective new employers on member benefits and new employer liability regarding potential costs associated with joining the Retirement Systems; training employers in all aspects of the Retirement Systems' member benefits, reporting procedures, and the Internet-accessed employer information system; meeting with employees as requested to present benefit overviews and retirement education programs; and coordinating and conducting retirement seminars designed to better prepare members whose retirement is imminent.
Financial Employer Services
This unit is responsible for determining the average final compensation to be used in calculating a member’s annuity benefit at retirement; collecting and allocating member and employer contributions; maintaining membership enrollment and beneficiary information; the maintenance of complete historical records of each member via digital imaging; administering the State Optional Retirement Program; and oversight of the South Carolina Deferred Compensation Program.
Payroll, Financial, and Actuarial Reporting
This unit is responsible for maintaining comprehensive financial accounting systems, including actuary, investments and disbursements of benefit payments; preparation of annual financial reports; financial data and tax reporting; and disbursing monthly payments to annuitants, refunds to terminated members, and death benefit payments to eligible members.
Information Technology
This unit is responsible for the design, implementation, and control of all automated applications within the Systems.
Customer Claims
This unit is responsible for the processing of customer claims relating to annuities, refunds, or death claims; the computation of the cost for purchases of prior service for all members of the Retirement Systems; and the auditing of service credit for our membership.
Internal Audit
This unit is responsible for providing an independent appraisal function to examine and evaluate processes and policies, and for providing assurance to management regarding the internal control structure of the division.
Legal
This unit is responsible for representing the South Carolina Retirement Systems in matters before circuit and appellate courts and administrative bodies, and for providing program support to the management of the South Carolina Retirement Systems.
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